SSO to OWA popup window for external acct sync
Recently implemented SSO to OWA in test and production. When installed on production, received a popup window for the user to enter in external acct password and save this info to the secret store. This did not occur on our test system, is there settings that control this feature. What have other schools done to get by this popup sine we don't want to inconvience users with additional info to input? Please give me suggestions and/or let me know how your school implemented SSO to OWA and any issues encountered. See attachment for popup window details. Thanks.
Regards,
VL
UNCC
MOWA SSO
I can share our own experience with this. You are probably getting the pop-up because "es.mowa.autosync" is set to "true" in your configman settings. "configman -g es.mowa.autosync" to check the value. But what it really means is that the authentication is failing on the first try so it's asking the user to verify their login credentials.
We had a problem here with users not being able to SSO to OWA until the user had first logged into the OWA site for the first time. So we couldn't just require users to access their email through the portal. They had to visit the OWA site at least once, and then single sign-on would function after that point. I asked our email administrators about it and they basically had no idea as to why it was doing that. Maybe the Microsoft system requires your account to be verified before it is considered active. Sungard was also no help with this strange problem.
Maybe an Exchange/OWA guru can shed some light.