Smart event could not show up in personal announcement?

Our school want to use smart events in our luminis environment. After the configuration, the events did come to luminis LMB(Luminis Message Broker). But the receiver can not view the smart events in Personal Announcement channel.  We try to send a target message to that special student, he can receive the target message from the luminis platform itself.

Our configuration is Luminis 4.2.0.75 on parallel deployment. And our banner is 8.x.

If any school has successfully use the smart event, please let us know if there are some special configurations need to set ? Is there any document we can begin with?

Appreciate your help!

Peng Zhang 

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