Pins not included in realtime event

In our realtime events, the PIN is not getting included in person events.

We're expecting:
<userid useridtype = "SCTID" password = "######">login_id</userid>

but getting:
<userid useridtype="SCTID">login_id</userid>

Even weirder, our test and development instances of banner do not behave this way and we even cloned them from production just to see.

Has anyone seen this before? Any suggestions on how to get rid of it?

Also, ICGORLDI extracts output exactly what we're expecting -- so we have a workaround but an annoying one.

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