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Any way to avoid misc/serverFailure.jsp in a PD environment?

Submitted by sg on Tue, 2010-05-04 17:28

Even though our portal servers are up, our users are routinely directed to the misc/serverFailure.jsp page when they attempt to login to the portal. We assume this happens because they are using an open browser window pointed at the portal and their session is directed to a portal tier server other than the one they were previously on.

Our users are frustrated at being redirected to the serverFailure.jsp page after they entered their credentials on the login page only to be redirected to the login page again where they have to enter their credentials all over again.

Has anyone found a workaround for this? This must be a cookie issue, so it would be neat to simply reset the cookie on login.

Any thoughts/feedback would help. Thanks

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serverFailure

Submitted by Jason on Wed, 2010-05-05 16:32.

We have a PD setup, and I've never seen that error redirect happen.

We maintain stickiness using our F5 load balancers built in cookie feature rather than relying on Luminis' fos.server.cookie values though. It seemed much easier to simply check "keep sticky" than to create an F5 irule to detect the presence of the applications cookie.

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