CPIP Notification: loginuser request failed for comexp
Hi.
From time to time we get the message:
CPIP Notification: loginuser request failed for comexp
If you need assistance, contact your system administrator.
The message appears when the user clics on the e-mail Icon or in the e-mail channel.
This error goes away just by stopping and restarting the e-mail server (we're using the sun mail server that comes with luminis).
I was wondering if someone has a correction or a workaround for this.
Thanks in advance
could be caused by timeout
It would be worth checking configman
configman -g es.comexp.*
If there is no mention of timeout in the settings then have a search on UDC (or Sungard documentation) for how to change these.
If your server is too slow to respond to one of the requests in the comexp.xml script then Luminis just decides that you cannot log in and gives one of these "helpful" error messages.
Of course, there may also be a genuine slow part of the exchange that is making the comexpress respond too slowly to Luminis.
Derek
University of Leeds, UK