Error

Email channel error type 0

Greetings,

We are having some trouble with our mail in our portal (on the first day of term, of course).

When users log in, they see a general channel error:
Channel Error:

An unknown error occurred attempting to display the channel. This may be due to a configuration issue with the account or the mail server could be down.

When they attempt to visit the mail center, they get this:

Encountered an unknown error.

STALE LOGIN? LPIV 4.3.0.69

I came across this weird error in the portal:

[2011-06-22 16:17:40,572] [ERROR](LoginServlet.java:307) {http-443-17} [com.pipeline.portal.LoginServlet]: Login attempt for 'acantu' from 10.1.112.28
[2011-06-22 16:17:40,573] [ERROR](LoginServlet.java:310) {http-443-17} [com.pipeline.portal.LoginServlet]: Login Denied: Stale login request.

An email from my one of my user express pretty much what weird behavior we are experiencing...

Error accessing /portlet-ids JNDI context.

I am getting the following error message when I am trying to access a portlet channel:

Error accessing /portlet-ids JNDI context.

I am attempting a to access a portlet channel through its functional name from a non-logged-in state using the "goto" URL param. I can access the channel just fine when I AM logged in. But clearly something is getting lost or skipped when the "goto" param comes into play.

Any help here would be greatly appreciated!

Students getting access denied error

We are having a problem with students that are getting an access denied error message in Luminis. The accounts work fine when they are on campus, but when they are at home they are getting this error when trying to click on Annoucements, Email, MyCourses, etc. We have tried having them turn off the Windows Firewall, making the site trusted, turning off pop-up blocker. We have also had them try using Mozilla Firefox. None of the above has fixed the problem. Anyone have a clue to what else to try?

Syndicate content