As we all know, more and more institutions, big and small, community colleges to research universities are moving away from Luminis. While some schools are moving to alternative solutions like Drupal or uPortal, others are building their own portals in-house.
This trend has actually accelerated ever since Ellucian announced the end-of-life for LP4. So what possibly went wrong with this product? I am going to list a few points that I think applies here. Feel free to add to the list. Maybe Ellucian will take notice.