As we all know, more and more institutions, big and small, community colleges to research universities are moving away from Luminis. While some schools are moving to alternative solutions like Drupal or uPortal, others are building their own portals in-house.
This trend has actually accelerated ever since Ellucian announced the end-of-life for LP4. So what possibly went wrong with this product? I am going to list a few points that I think applies here. Feel free to add to the list. Maybe Ellucian will take notice.
This is a significantly expensive product and many smaller schools and schools with budget restrictions are shying away from it. Most feel that there isn't much bang for the buck.
- Unnecessarily complex architecture.
We still haven't figured out why this product distributes user information between a LDAP and a relational database. This requires more maintenance and support time than necessary. Most competitive products and in-house portal deployments are much leaner often relying on just a single database or none at all. Quite a few of these systems can leverage on an external directory service and/or just the Banner database. Many had hoped LP5 will do something about this but it has made it even more complex.
- Ellucian Support.
This has gone from bad to worse as far as Luminis is concerned. Experimenting with production systems, guesses instead of concrete answers, linking to outdated solutions that don't apply....and so on.
- Identity Services.
I think we all agree that the less said about BEIS the better it is. It's a shame that Ellucian hasn't been able to implement a simple yet robust identity protocol to use CAS and/or Shibboleth while individual schools have gone ahead and done just that modifying their implementation of Ellucian products.
- Lack of a Customizable API for web-services
The LDI is woefully limited. There are also issues about data encryption while using LDI that remains unaddressed.
- Flaky Responsive Design for Mobile devices
While the web-world runs on the "mobile-first" principle, Luminis still needs a lot of modifications to come even remotely close. This is not just LP5, even Banner XE comes up short in this area.
What are your thoughts, folks? Are you sticking with Luminis or moving away? I am still somewhat on the fence and will appreciate some honest feedback.