Help help -- how do channel controls work??

Submitted by chilensis on Fri, 11/09/2007 - 09:39

We're in a 1-step-forward-3-steps-back phase of a new Luminis IV installation. I hoped setting up some help for the bookmarks channel would be an easy job, just click on the friendly box in the channel manager, load up the channel, click on the pretty ? icon, and then marvel at the contents of the help file. HA!

Strange cptool / ExternalAccount behavior

Submitted by carolhop on Thu, 11/08/2007 - 12:20

Hello, all.
One of our External systems uses the user's last name as part of it's authentication, even if the last name has a space or apostrophe in it!!

So, for example, the cptool command would be
cptool set user joeiscool ExternalAccount = 'otherSystem|Is Cool|1111'

Everything is fine when I run it as is above.

However, if I use "cptool process file" .... and have
set user joeiscool ExternalAccount = 'otherSystem|Is Cool|1111'
as one of the commands in the file, I get an error:

cptool fails to import xml file, message broker admin not accessible

Submitted by jbishop on Wed, 11/07/2007 - 12:32

It appears that the message broker service is causing problems on my server, but I'm not quite sure where to look to find the problem.

I first identified there was an issue when trying to run the command
cptool get user <username> -a
and receive the following error message at the console,
"ERROR: Event notification subsystem initialization failed. This is most likely because the JMS provider is not accepting connections. Aborting command."

Blackboard Course Access Denied

Submitted by admin on Wed, 11/07/2007 - 06:32

Hello all -

Sometimes when users come in to Blackboard from Luminis and select a course from within the my courses section in blackboard, the course loads but will prompt "access denied" and have the login page for blackboard. If you click anywhere else in blackboard in the course such as announcements or discussion boards, the content loads. This happens randomly. We are using Blackboard 7.3.159 with SSL and 5 app servers loadbalanced.

I appreciate any thoughts you may have on this.


My Banner Channel

Submitted by zhenchen on Mon, 11/05/2007 - 11:09

If the user has the Banner account, My Banner channel should display banner forms and processes. But when my page which contains the My Banner Channel displaied does not contain data there? There is a system can approve that the information which should show in the My Banner Channel do exist in Banner.

Could any body help me?


Adding DOCTYPE to Luminis generated pages

Submitted by mwinstone on Thu, 11/01/2007 - 10:28

We've been trying to get our Luminis pages to validate properly and we have the HTML structure almost there, but one key element is missing; a DOCTYPE!

I've tried adding a DOCTYPE to the templates found in nested-tables but whenever I do I get the ol' renderstate error once the changes are applied.

Has anyone successfully gotten DOCTYPE information loaded in Luminis?


Mathew Winstone
Web Analyst
University of Ottawa
Luminis IV.0.1

EAS to Campus LDAP, with Luminis LDAP fallthrough

Submitted by bsimpson on Wed, 10/31/2007 - 15:56

=External Authentication System=

This is yet another TLA (Three Letter Acronym) for a component of the Luminis portal. You can use another LDAP server to let Luminis authenticate against. It will direct all requests to this server for verification of credentials instead of its own. Better yet, you can setup MULTIPLE EAS configurations, to allow for redundancy and fall through. This keeps Luminis specific users (cpadmin) inside of Luminis' LDAP and out of the campus LDAP.

Demo accounts and e-mail issues

Submitted by villiam on Wed, 10/31/2007 - 11:35

Like many other schools we have a demo account for our Luminis implementation. Not wishing to have people use the account to send out spam I arranged with our mail administrator to not have a mailbox created for this userid (we use external mail and authentication). This effectively prevents the user from using the e-mail channel or e-mail icon after logging into JUMP.

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